Work with now assistance
Quote, issue, and get paid for your passengers' assistance in 3 clicks.
Our travel agency portal lets you quote, issue, collect payment, and send the voucher in three clicks, without calling anyone. Even so, you will always have an account executive at your disposal to help you.
What do I need to work with you?
It's very simple. Contact us at ventas@nowassistance.com and an account executive will immediately advise you on registration and commercial terms.
What if one of my passengers has a problem during the trip?
We handle it, 24/7, and keep you informed. Our job is to make the passenger buy from you again.
Frequently asked questions
Can I issue coverage for passengers already traveling?
With prior authorization, it is possible.
How do I get trained?
A 15-minute onboarding by video call or in person, according to your preference. Your sales executive will always be available to answer your questions.
What should my passenger do in case of a medical emergency during the trip?
Contact the traveler assistance center immediately to receive instructions and coordinate the necessary care. The channels are:
WhatsApp: +1 (786) 209-1537
Email: now@worldmedicalcare.com
Available 24 hours a day, 365 days a year.
WhatsApp: +1 (786) 209-1537
Email: now@worldmedicalcare.com
Available 24 hours a day, 365 days a year.
How do I request a reimbursement?
By writing to reembolsonow@worldmedicalcare.com with all the supporting documents for the request: original receipts for the expenses, medical certificates or reports, etc. Our team reviews the request and gets in touch to explain the next steps.
How long do I have to request a reimbursement?
30 calendar days from the end of the voucher's validity.