How now assistance works
Quote, buy, and get your voucher in minutes. And if something happens, call and a real person answers.
Quote in one minute with no sign-up, pay by card, and get your voucher by email instantly. If you need care during the trip, call or message on WhatsApp, a real person answers and we coordinate everything with the provider. In most cases you don't pay upfront.
Step 1 · You get a quote
Choose destination, dates, number of travelers, and ages. The price shows on screen. We don't ask for sign-up, email, or phone to show you the price.
Step 2 · Choose your plan and add-ons
See all plans side by side with their coverage and add what you need: pre-existing conditions, adventure sports, multi-cause cancellation. The price updates as you choose.
Step 3 · Pay and get your voucher
Pay with any of the available payment methods, and in up to 3 interest-free installments. The voucher arrives by email instantly, with your emergency phone numbers, policy number, and full terms.
Before going to an ER or a doctor's office, call our center or message us on WhatsApp. We'll direct you to the right provider and arrange direct payment. If you get care on your own without telling us, your reimbursement may end up uncovered: it's the number one reason claims get rejected across the industry, and it's entirely avoidable with one call.
Step 5 · If you paid for something, request a reimbursement
When care couldn't be coordinated, email your documentation to reembolsonow@worldmedicalcare.com and, once all of it is submitted, we'll respond within 15 business days. The claims section has the exact list of documents needed per claim type.